Who Knew? Microsoft Rocks!

My computer was so messed up I was thinking I would have to buy a new one.  I first complained to Web Security about some problems and they told me they were not virus problems so to call Microsoft.

So I made a call to the Microsoft Answer Desk the next day.  Oh my, what wonderful service I received!!!  The first gal got my Internet Explorer to working again and ridded me of several nuisance things I could not get rid off myself.

  

I had to leave her to run and get my flu shot before it was too late but when I came back I called back and talked to another fellow.  He fixed another problem and then I had a Task Scheduler that was corrupted and he worked on it but he could not solve the problem but he referred me to another fellow and he ridded me of a virus and deleted some other junk but could not fix the task scheduler either!!!  Neil said he would have a Level 2 Rep call me back in the morning.  And a Level 2 called me at 8 AM and he fixed the Task Scheduler just before the power went out.  In fact if I hadn't had a land line we could not have finished our conversation for me to test it myself.  He said he would call back when the power was back on to make sure it was working fine.  He did and it was.  In fact he called again this morning to make sure all was well.

I had forgotten my Outlook had not worked for a long time and wouldn't it be nice if that was working again.

So I called again and I had a young lady and she did such a beautiful job I decided to upgrade from my 2007 to 2013 Office--yea I love it!   However the printer did not work.  It had not installed when I she upgraded I guess.

So I called back late this evening and another young man said the support staff wasn't there but he would try and fix it--and he did.  It was something about the spooler.  Who knew you could get this kind of service with just a chatline.

Yes, I decided to buy the service for a year for $149 but when it costs $50 an hour for local help, this is really a bargain!!!!  I figure I used them for at least 8 hours already (my computer is slow and they scan and etc and keep coming back till it is all done.)  I had someone come in a couple years ago but they surely do not know the Windows and Office programs so not worth the money.  I also went to a guru in San Diego but he did not get things permanently fixed either.  Cost though.

Why struggle and struggle by myself when they can figure it out so fast and work my computer remotely and fix it so easily without any help from me.  Yes, Microsoft is good to work with.

I do remember when I was just starting with computers and Windows and a young man on the phone was so patient at helping me and I had no paid service at all.  Guess I will stick with Microsoft.  Isn't that why they provide the chat and remote service, I think so.

Oh, yes, one of them loaded a different virus program and it eliminated 31 things my own security had not...yes, I have a trial time for them also and I may switch services!


PS On Halloween night I called and lo and behold there was a staff working.  I could not understand how to get my Yahoo contacts into Outlook, though I had tried for a long time.  The little gal took over my computer and faster than I could follow she had it all done!!!  Super!!!  Microsoft rocks!!!

Tanner Comes Home!

After two years of serving in the Bacelod Mission of the Phillipines Tanner returns to the San Diego Airport and a big welcome from his family and cousins.

Clever Amy!

What a great welcome home!

Lea!

Great picture of the Cheer team with Lea in the middle top row. 

Halloween Party for Keira and Eden

More pictures on Halloween I hope.  But Eden makes a cute little duckling this year and Keira is a princess riding a pony???  We will see later.

Kate turns Eight!

Such a beautiful girl, Kate turned eight today!  Saturday she will be baptized and all of the Pulsipher family is going over to Nevada for her baptism.  Tanner gets home on the 30th and every one heads for the baptism to be held on Saturday.  Congratulations, Kate.

The Hardy Family has a Memorial Trip!

James had meetings back east with his company Evantage for a few weeks so the family took the opportunity to meet him and spend a week of touring DC, Princeton, Harvard, Pennsylvania, New York and friends in Massachusetts.  These pictures are all out of order but looks like it was a very fun and educational trip as well.

Maria, Mitch and Matt Visit!!

 On October 17 Maria, Matt and Mitch came together for the weekend at my home.  I love having them and had prepared an apple pie, strawberry frozen salad, special chicken taquitos with cilantro sauce and had plenty of other food on hand.

We, Sadie and I, were happy to see Bruce, too, though we didn't get a good picture of him.  He looks bigger every time he comes.  Sadie is more calm now, but really enjoys playing and sitting with him. Early in the morning she was crying outside one of my guest rooms for him to wake up and come play.

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Maria and the boys went hiking and brought me a lot more freshly fallen sugar cone pines which I proceeded to bake and put in all my windows, etc.  Love them.

As usual, the boys also caught up on a few needed things around the house and yard like beeping smoke alarms and stacking wood, cover outside vents, etc.  So appreciate their help.

We went to Buffalo Chips and I love their gluten free pizzas and the boys had a big regular, of course, with plenty of left overs to take home with them.

They also bought me a newly carved birdhouse from in town which Matt secured in one of my gardens!

Maria and I had fun in Reno eating and shopping till it was time for her to ge.t on the plane and fly home.  So glad they come to visit.

Fall Highlights

Some Sugar Pine dropped into the street, I had never seen such fresh ones and the owner of the tree had gone for the summer so I took them!  They were very sticky on the ends with a heavy white sap,

I had heard they needed to be baked so I looked it up and baked them at 220 degrees--20 minutes on each side and they are beautiful.

Ron  M brought me a cord and a half of wood--it is so dry and burns so well.  Some man had asked if there was someone who needed wood and he would donate it.  So Ron and his family split it all and brought it to me.  So appreciative of that!  The missionaries were supposedly to help unload it and stack it but they had another commitment and couldn't get here till 6 PM.  So Ron had to unload most of it.  I helped but he did the greater portion.  One thing that was nice is since Greg T axed the big tree stump away, Ron can now back his trailer up to about 10 feet from my shed.  Anyway, I fed the missionaries at 6 and they worked until dark and stacked the back row and 1/3 of the second row.  I was too tired to work on it that week, but the next week I finished the stacking myself by doing a little, resting a little, etc.  It rained two days later, so glad it is tucked in for the fall and winter.

Sadie has a new cave to protect her from the elements.  Problem is it is bigger than necessary and won't be protected from the rain and snow unless I put the patio table over it--which will work well I think.  At first she just slept on top of it but she is now crawling in and enjoying it.

Sarah is Licensed to Drive!

Hard to believe, Sarah is 16 and licensed to drive--She surely looks excited!

Paper Artist

There is an app on my Samsung called Paper Artist and you can do fun things with your pictures.  This one of Keira and Sadie looks like an illustration in a book.

This one of the Hardys with Sarah looks like an oil painting.

A classic painting of Melissa.

A Waterpainting of the Stewarts.